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DIDIMAX • CUSTOMER CARE

CONTACT US

We are here to assist with your inquiries, customer support needs, and complaints.

DIDIMAX office in Bandung
 

HEAD OFFICE

Get in Touch with DIDIMAX

Head Office

Didimax Building, Jl. Garuda No 88, Bandung 40184, Indonesia

CLIENT SERVICES

Client Complaints Service

Submit your complaint through DIDIMAX dedicated support channels or the official BAPPEBTI complaints portal.

IMPORTANT INFORMATION

Risk Warning

HIGH RISK
 

Trading Derivative Contracts in the Alternative Trading System may not be suitable for all investors. You may suffer substantial losses within a short period of time.

Your monetary losses may exceed the amount of money you initially deposited (Initial Margin) with your Futures Broker. You may lose all of your Margin and any additional Margin deposited with your Futures Broker to maintain your positions in Derivative Contracts in the Alternative Trading System.

This is because futures trading is significantly affected by the leverage mechanism, whereby a relatively small investment can be used to open positions with assets of a much higher value.

If you are not prepared to accept these risks, you should not trade Derivative Contracts in the Alternative Trading System.